Frequently Asked Questions (FAQs)

Where is First Aid?
If first aid is required, please locate an MCC staff member or go to the Welcome Booth, where an attendant will contact first aid for you.

Where do I report a lost child?
Lost child or looking for a lost child? Please go to the Welcome Booth for assistance.

Where can I find a water fountain?
Yes, there is a water fountain with a water bottle fill feature by center of the Tradex.

Is there a Bank/ATM machine?
Yes, located in the main entrance foyer of the Tradex.

Where do we go to get food tickets?
Food tickets can be purchased at the ticket booth located in the center atrium in front of the main foyer of the Tradex.

Do vendors only accept tickets? Or do they accept cash/cards/ mobile pay?
Food booths in the Food Hall accept tickets only. Tickets can be purchased at the Ticket Booth located in the center of the Tradex. Most other vendors, exhibitors, and marketplace artisans accept a variety of payment methods, including cash, debit/credit cards, and mobile payment options, although payment methods may vary by vendor.

An ATM is available near the main entrance of the Tradex for your convenience.

Is there a map of what's going on?
Our maps are being finalized and will be posted here soon.

Where are the washrooms located?
Washrooms are accessible at the back of Hall A, by the Exhibitor Booths, or at the back of Hall B, by the Kids Zone.

Where can I donate?
You can donate in person at the donations booth, located behind the ticket booth in the Exhibitor Hall. You can also give online at mccfestival.com/donate, or using QR codes posted around the building and on your food tickets!

What are the donations going towards?
Check our donation page for an overview of our projects for 2026.

What's Happening on the Main Stage?
Link to MCC Festival Website stage schedule.

What's Happening on the Market Place Stage?
Link to MCC Festival Website stage schedule.

Is there wifi access?
MCC Festival for World Relief does not provide free public wifi.

Where can I find a map that has a layout of where booths are located?
There are maps located on kiosks throughout the Tradex as well as at the Welcome Booth.
You can also find a downloadable map on our website.

Is the venue wheelchair accessible?
Yes. The Tradex is wheelchair accessible, and there are no stairs required to access the festival booths, food hall, marketplace, or exhibitor areas. However, please note that the festival can become quite busy during peak times, and some areas may be crowded.

Do I need to pay for parking?
Parking is free! The cost of your parking has been generously covered by local donors. In lieu of paying for parking, we invite you to consider making a donation to support our Festival Projects. To learn more about our projects visit our website: www.mccfestival.com/donate

Am I allowed to bring any outside items (food, drinks)?
Yes. As this is a public event, attendees are welcome to bring their own food and non-alcoholic beverages. However, we encourage you to support our food booths and vendors, whose proceeds help support festival projects and community initiatives.

Is re-entry allowed throughout the day at the Festival?
Yes. As this is a free public event, attendees are welcome to come and go throughout the festival as they wish.

Are there gluten free and dairy free options on the food menu?
Yes we have dietary friendly options. Please review our website for more information: Festival Food — MCC Festival for World Relief